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1. This technology works based on the principle of ionizing the air between two electrically charged plates and a radioactive source. Compared to the
photoelectric smoke alarms, the ionization alarms respond faster to fast flame fires. On the basis of services,
global smoke detector market can be segmented into installation and design services, maintenance services, managed services, and engineering services. On the basis of pricing, global smoke detector market can be segmented into low priced, medium priced and premium priced. On the basis of end user, global smoke detector market can be segmented into commercial, residential and industrial.
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I exchanged an
email with someone at ADT corporate, presumably about the frustrating situation, but when I inquired about HOW to get the local office manager to call me back, she also stopped responding I tried sending the email twice. When I tried calling the customer service supervisor who originally gave me a statement credit and advised me about the local office manager’s recommendation,
that call also went unreturned. At the end of the day, I believe that ADT wants to provide a good product and customer service, however, communication system is disjointed, broken and ineffective. The most disappointing thing is the fact that three different parties in different parts of their organization have gone completely cold in response to my attempts to determine how to fix my problem. I can only assume that they are completely incapable of addressing situations that are outside of the norm, especially when the issue is something that they should have informed me about before the equipment was installed. This is not only a disgrace from a customer service perspective, but completely insulting to a consumer who has a choice when selecting a home security service.
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EVERYTHING I SAID TODAY IS THE TRUTH!My name is Richard Brimhall. I work for Silverline Security as an Assistant Sales Manager. I work directly with those named in the
complaint. I have worked with 2 other alarm companies and have found that Silverline Security is the most
honest company to work with. To answer the complaint above;1. I've never been nor have I ever heard of someone being "promised" to make anything. There is a lot of potential to make a lot of money, if you earn it. 2. I have never been trained to say or have said to a potential client that I work for or are from GE. Silverline Security is an authorized GE security dealer . GE allows us to represent Silverline Security as an authorized dealer.